Frequently Asked Questions
Do you have a set number of passengers on each tour? – Our tours have a maximum of fifteen people per tour.
Do you take children? – Yes. We accept children of all ages as long as they are accompanied by an adult.
Do you have a student discount? – Unfortunately we do not have a student discount as many of our tours are cheaper than the majority of other tours in Edinburgh.
What is your cancellation policy? – Guests who wish to cancel their booking 7 full days prior to departure will receive a 50% refund. However, no refund will be given if guests choose to cancel their booking within 7 days of departure.
What languages are the tours conducted in? – All of our tours are conducted in English. However, your guide can conduct a tour in French, German, Spanish or Italian if needed.
Where do we meet your guides? – For all of our tours, your kilted guide will meet you at St Giles’ Cathedral where our sign is. For those wishing to do the Castle Tour, one of our guides will meet you at The Cannonball House which is just next to Edinburgh Castle.
How long do your tours last? – Each of our tours last 1.5 hours. However, the tours may last another ten minutes or so if the streets are busy or if the weather is bad.